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Harassment and discrimination within the workplace is an issue that is still unfortunately prevalent today. Workplace bullying due to the one’s gender, race, religion, and/or sexual orientation is an unacceptable behavior that can cost a business it’s productivity, reputation, employees, and money; in fact, business lose billions annually due to internal bullying. This is in addition to payouts from harassment and discrimination lawsuits, which is in the millions. Therefore, it is important that business take measures to ensure that this type of behavior is eliminated so the negative effects can be guarded against, effective compliance training is one of the most effective ways that an organization can do this.
The holistic approach to compliance training, if done right, will not only teach those within an organization to comply with the laws of a safe workplace, but will also serve as ethics training. While some ethics training courses simply follow a ‘check-the-box’ method, the holistic compliance training approach goes further through its five steps:
- Tailor fit your training – Strong compliance training should be tailored to fit the needs of your company, as well as be tailored to fit the needs of individual levels within the company. In other words, managers need different training than employees who need different training from senior leaders.
- Develop resources that are proven to work – Rather than hold long trainings once a year, provide several training sessions that are shorter in length that are to be administered over a longer period. Training content should be current with the time and not outdated.
- Incorporate a blended learning ecosystem – Blended learning has been found to be very effective when it comes to compliance training because it allows for many aspects of training which include but are not limited to; instructor led training, online components, and discussions where employees can share their concerns.
- Incorporate climate surveys – The use of surveys can be used to evaluate how employees view the current climate of their workplace. These surveys are anonymous and confidential so there is no fear of repercussions on the taker. The results of the survey can be used to judge how to best proceed with the training.
- Follow Up – Information is more likely to be remembered if it is repeated, therefore the use of several follow up activities such as refresher courses and quizzes can help ensure that the learner has absorbed the information.
Everyone wants to work in an environment where they feel safe and free from harassment, therefore when it comes to compliance training it is better to be proactive rather than reactive. The results of this proactive training will hopefully be a safe, comfortable, efficient, and an inclusive work environment. One of the best why’s to successfully administer and keep track of your compliance training is with the use of a Learning Management System (LMS). Here at Inquisiq we are committed to helping you with all aspects of your training and would love the opportunity to show you how. Contact us today for a free demo.